Service Insights Ltd provides expertise in customer feedback and service performance improvement through market research, business consulting, and training services.
Our Values
High Quality.
We’re a Company Partner of the Market Research Society, and our services are accredited by the British Standards Institution, the national standards body of the United Kingdom, for the ISO 9001 Quality Management System and ISO/IEC 27001 Information Security Management System.
Great Value.
Our services deliver excellent value, and we constantly ‘go the extra mile’ for our clients, being flexible around their needs.
Social Purpose.
For our business ethics, we’re accredited by the Good Business Charter, recognising our responsible business practices; for environmental credentials, we’re certified 100% Carbon Neutral (accredited by Carbon Neutral Britain) and are signatories to the Market Research Society Net Zero Pledge. Service Insights Ltd also work with our partner organisation, Viewpoint Research CIC, a social enterprise which addresses the inequalities many individuals face through disability or economic deprivation.