Service Insights Ltd is a market research & business consulting company, providing expertise in customer feedback and service performance improvement.

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Our Values

High Quality.

We’re a Company Partner of the Market Research Society, and our services are accredited by the British Standards Institution, the national standards body of the United Kingdom, for the ISO9001 quality standard.

Great Value.

Our services deliver excellent value, and we constantly ‘go the extra mile’ for our clients, being flexible around their needs. As a result, we are regularly invited to work with existing clients again. Get in touch for a chat about how we can help.

Social Purpose.

We’re accredited by the Good Business Charter, recognising our responsible business practices. We are also signatories to the MRS Net Zero Pledge, which calls for research organisations and teams to be Net Zero by 2026.